Refund Policy for It’s Everyday Life:

At It’s Everyday Life, we strive to provide high-quality products and excellent customer service. Please review our refund policy carefully before making a purchase. By placing an order on our website, you agree to the following terms and conditions:

  1. Sizing: It’s important to check the sizing charts provided on our website before placing an order. We cannot accept returns or issue refunds for products that do not fit as expected. Please double-check your measurements and compare them to the sizing chart to ensure a proper fit.
  2. No Refunds or Exchanges: We do not offer refunds or exchanges for change of mind or incorrect product selection. We encourage customers to make well-informed decisions before making a purchase.
  3. Defective Products: We take great care to ensure that all our products are in excellent condition when they leave our warehouse. However, if you receive a defective item, please contact our customer support within 14 days of receiving the goods at the shipped address. We will gladly provide a refund for the defective product or arrange for a replacement. To initiate the refund process, please provide us with clear pictures or videos showcasing the defect.
  4. Custom Orders: Custom orders are made specifically according to your preferences and requirements. As a result, we cannot accept returns or issue refunds for custom orders unless the product is defective. It is crucial to review all customization details, including spelling, dates, and other personalization elements, before making your purchase. We will not be responsible for any errors or mistakes made during the customization process.
  5. Return Process: To request a refund for a defective product, please follow these steps: a. Contact our customer support within 14 days of receiving the defective product, providing your order number and a detailed description or visual evidence of the defect. b. Our customer support team will review your request and guide you through the return process if eligible. c. If a return is approved, you will be provided with instructions on how to ship the defective item back to us. d. Once we receive the returned item, we will inspect it to verify the defect. If approved, we will process the refund within a reasonable timeframe.

Please note the following additional details:

  • Shipping costs: We do not refund shipping costs unless the return is due to a mistake on our part or a defective product.
  • Non-returnable items: Certain products, such as gift cards or downloadable software, are non-returnable and non-refundable.
  • Timeframe: Refunds for defective products will be processed promptly, typically within 5-7 business days after we receive the returned item.

If you have any questions or need further assistance regarding our refund policy, please reach out to our customer support team by using the form below. We are here to help!

Please remember that this refund policy is subject to change without prior notice. It’s recommended to review the policy periodically to stay updated.

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